Responsible Gaming Commitment — 399t
399t believes gaming is for enjoyment — not for stress. Our safety tools and support team are always here for you.
What is responsible gaming and why is it important?
Online gaming is a form of entertainment — just like enjoying cricket or watching a film. But like any entertainment, participating in a controlled and mindful way is what responsible gaming means. At 399t, we want every player to set a budget, respect time limits, and maintain their mental wellbeing while playing. Responsible gaming ensures that gaming never has a negative impact on your family life, finances, or mental health.
Age Limit — 21+
To play at 399t, you must be 21 years of age or older. Keeping minors safe from gaming is our primary responsibility. Parents are advised to enable a PIN or parental controls on shared family devices.
Setting Deposit Limits
You can set your own daily, weekly, or monthly maximum deposit limit. Once set, it takes effect immediately. Increasing a limit takes additional time to process, but lowering it is instant.
Time-Out Feature
If you need a break for a few days, use the time-out feature — temporarily close your account for anywhere from 24 hours up to 30 days. During this time no bets or deposits can be made, but your account and balance remain intact.
Self-Exclusion
If you feel gaming is getting out of control, choose self-exclusion. This option allows a permanent ban of 6 months up to 5 years. During the exclusion period, do not attempt to open a new account — this is against the rules.
24/7 Support Team
Our Bengali-speaking live chat support is available 24 hours a day, 7 days a week. Feel free to talk to us about any gaming-related concern — we are here to help, not to judge.
Review Your Gaming History
Log in to your account at any time to view your complete history of deposits, withdrawals, and bets. Analyse your own patterns, and if you notice any unusual trends, seek support right away.
Warning Signs of a Gaming Problem
Most people play responsibly. However, in some cases gaming can become a problem. If you or someone you know shows the signs below, it is time to seek help.
If gaming is causing serious problems in your life, do not wait — contact us via live chat or email: [email protected]
Ask Yourself These Questions
If two or more of your answers are yes, it is time to seek support. You are not alone — we are here for you.
399t's Safety Tools and How to Use Them
We want you to stay in control of your gaming. The tools below are completely free and available to use instantly.
Set the maximum daily, weekly, or monthly deposit amount from your account settings. The minimum deposit at 399t is ৳300. Lowering the limit takes effect immediately.
An automatic notification is sent after you have been playing for a set period of time. This keeps you aware and helps you take a break when needed.
For a short-term break, choose a time-out from 24 hours up to 30 days. During this period your account is locked and no bets are accepted.
For long-term problems, exclude yourself for 6 months up to 5 years. To apply, email [email protected] or let us know via live chat.
Set a limit on a single bet or your total daily wagering amount. This reduces the risk of large losses and keeps your budget protected.
To prevent minors from gaining access, 399t follows a strict age verification process. Opening an account under the age of 21 is strictly prohibited.
Tips for Safe and Enjoyable Gaming
Responsible gaming is not difficult — just follow a few simple rules and gaming will always stay enjoyable.
- Set a fixed budget before you start gaming and do not deposit more than that amount.
- Do not think of gaming as a source of income — it is entertainment, not an investment.
- After a loss, do not play more in an attempt to recover what you lost.
- Do not play when you are feeling stressed, down, or angry.
- Take regular breaks and avoid playing for long periods without stopping.
- Never play with borrowed money or funds set aside for bills.
- Gaming should not replace time spent with family and friends.
- A winning streak does not guarantee future wins — game outcomes are always random.
Our Commitment to You
399t is more than a gaming platform — we believe in building a responsible community. Our promises:
Protection Guidelines for Parents
Keeping children and teenagers safe from online gaming is one of the key responsibilities of parents. At 399t, gaming by minors is completely prohibited.
Password security
Keep your 399t account password out of reach of children. Use a strong, unique password and never save it on a shared family device.
Family Awareness
Have open conversations with children and teenagers about the difference between online gaming and gambling. Awareness is the best protection.
Device Controls
Activate parental controls on devices used by family members. Most smartphones and tablets have built-in app locks and website filters.
Responsible Gaming FAQ
If you have questions about responsible gaming, find the answers below. For more information, visit the FAQ page.
Play Safely, Enjoy Freely
Whenever you need support, we are always here. Cricket betting, slots, live casino — enjoy every section responsibly.