399t Privacy Policy
Your personal information is our highest priority. Read this policy for full details on how 399t collects, uses, and protects your data.
This Privacy Policy ("Policy") applies to the website https://399t.cam and related services operated by 399t ("we", "us", "platform"). The purpose of this Policy is to clearly inform you about what information we collect, why we collect it, and how we keep it secure.
By using our platform, you are considered to have read, understood, and agreed to the terms of this Privacy Policy. If you have any questions about this Policy, please contact our support team.
What Information We Collect
Various types of information are collected from you when you create an account and use services on the 399t platform. This information is used to improve our service quality and ensure your security.
Personally Identifiable Information
Information you provide at the time of registration includes:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID card or passport details (for identity verification)
Financial Information
To process transactions, we may collect the following information:
- bKash, Nagad, Rocket, or Upay account number (partial)
- Deposit and withdrawal history
- Transaction amount and date
We do not store any full payment card numbers or bank passwords.
Technical and Usage Information
When you browse our platform, the following information may be collected automatically:
- IP address and device type
- Browser and operating system information
- Duration of site visits and page views
- Referral URL and search terms
- Gaming activity and betting history
Purpose of Using Information
399t uses the collected information for the following purposes. Each purpose is directly related to providing you with the best service and maintaining the security of the platform.
Account management and identity verification
We use your personal information to create, manage, and keep your account secure. The identity verification process (KYC) is essential for preventing fraud and money laundering.
Transaction processing
Financial information is used to properly complete your deposit and withdrawal requests. The minimum deposit amount at 399t is ৳300 and the minimum withdrawal amount is ৳500.
Customer support
We use your account information to resolve your issues quickly and to provide 24/7 live chat support in Bengali.
Platform improvement and personalisation
By analysing your preferences and usage patterns, we can present more relevant games and offers to you.
Meeting legal obligations
Collected information may be used to comply with applicable laws and regulations, ensure responsible gaming, and prevent fraud.
Data Storage and Security
399t places the highest importance on the security of your personal information. We keep your information secure by applying industry-standard technical and organisational measures.
SSL encryption
All your information on our platform is transmitted through SSL (Secure Socket Layer) encryption. This ensures that no one can access your information without authorisation during data transfer.
Access control
Your personal information can only be viewed by authorised personnel. A log is kept of every access and regular audits are conducted.
Data retention period
Information is retained for as long as your account is active and for as long as necessary to meet applicable legal obligations. Once an account is closed, information is securely deleted.
Password security
Your password is stored in an encrypted state. No member of our staff can ever know or ask for your password. If someone asks for your password, treat it as a sign of fraud.
Disclosure of Information and Third Parties
399t does not sell, rent, or exchange your personal information under any circumstances. However, information may be shared with specific third parties in the following limited situations:
Payment processors
Financial information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared only with the respective payment provider. These organisations have their own privacy policies.
Technology and service partners
We work with trusted service providers for hosting, analytics, and technical support. These partners operate under our strict confidentiality agreements and cannot use your information independently.
Legal authorities
Information may be disclosed in compliance with applicable law in response to a court order, legal investigation, or a valid request from a regulatory body. In such cases, we disclose only the information legally required.
Fraud prevention
Limited information may be shared with security partners to prevent fraud and money laundering. This is done in the interest of protecting all our users.
Cookies and Tracking Technology
Our website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.
Essential cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, security verification, and payment processing. Disabling these cookies will prevent the platform from working properly.
Performance cookies
These cookies are used to monitor website performance and identify errors. The information collected is statistical and does not identify any individual.
Functionality cookies
These cookies are used to remember your preferences such as language selection and display settings. This means you do not have to reconfigure settings each time you log in.
Cookie controls
You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may affect your ability to enjoy some features.
Your Rights and Controls
At 399t, you have full rights over your own information. You can exercise the rights described below at any time.
Right to access information
You can request to know what information we hold about you. We will provide a complete report as quickly as possible.
Right to correct information
If any of your information is incorrect or outdated, you can request a correction. Please contact our support team.
Right to delete information
In certain circumstances you can request that your personal information be deleted. Due to legal obligations, some information may be required to be kept for a specific period.
Right to restrict processing
You can request that the use of your information be limited for specific purposes. This request may affect some parts of the service.
Protection of Minors
399t is strictly for individuals aged 21 or older. We do not knowingly collect or process the personal information of any minor.
Age verification is mandatory during the registration process. If any person creates an account by declaring a false age, their account will be immediately suspended and the relevant information deleted.
If you suspect a minor is using our platform, please contact [email protected] immediately. We will take action promptly.
Policy Changes and Updates
399t may update this Privacy Policy from time to time. Changes may be made due to an expansion of services, legal changes, or technological developments.
If any significant change is made, we will notify you in the following ways:
- The "Last Updated" date at the top of this page will be changed
- A notification will be sent to your registered email
- A brief notice may be displayed when you log in to the platform
If you continue to use the platform after the updated policy takes effect, you will be considered to have agreed to the new policy. If you do not agree, you may request to close your account.
To obtain a copy of a previous version of the policy, contact [email protected].
Contact and Questions
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our capable support team is here for you.
Live Chat
Live chat support in Bengali is available 24 hours a day, 7 days a week. For immediate assistance with any urgent matter, live chat is the fastest option.